Privacy Policy

RSN Studios Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rsnstudios.com.

1. Information We Collect

Personal Information You Provide

When you contact us through our website, we may collect:

• Name
• Email address
• Product type interest
• Budget range
• Message content
• Any other information you choose to provide

Automatic Information Collection

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Communicate with you about our services
• Improve our website and services
• Send you marketing communications (with your consent where required)
• Comply with legal obligations
• Protect our rights and prevent fraud

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on:

• Consent: When you submit a contact form or agree to receive communications
• Legitimate Interests: To operate our business, improve our services, and communicate about services you've shown interest in
• Legal Obligation: To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our website and business (hosting, analytics, email services)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, sale, or acquisition of our business

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Types of cookies we may use:

• Essential Cookies: Necessary for website operation
• Functional Cookies: Remember your preferences
• Analytics Cookies: Help us understand how visitors use our site

6. Third-Party Services

Our website may contain links to third-party websites or services, including:

• WhatsApp for communication
• Social media platforms
• Analytics services

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by law. Contact form submissions are typically retained for up to 2 years unless you request deletion.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

GDPR Rights (European Economic Area)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

CCPA Rights (California, USA)

• Know what personal information we collect
• Know whether we sell or disclose your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Request deletion of personal information
• Non-discrimination for exercising your rights

Hong Kong Rights

• Access and correct your personal data
• Object to use of personal data for direct marketing

To exercise your rights, contact us at: contact@rsnstudios.com

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

10. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

For GDPR-related inquiries from the European Economic Area, you have the right to lodge a complaint with your local data protection authority.